This website uses cookies. When you access our web pages and accept cookies, you agree with our usage of cookies. We typically use cookies to improve your overall experience, for example by being able to remember who you are and where in the website you have visited. A cookie is a small text file that is stored on your computer or mobile device by the web server supplying the website. The below information will describe which cookies are used for and how they can be disabled. Cookies are NOT viruses and cannot be used to execute programs. In many cases, a website needs to use a cookie in order to function correctly.

We use two different types of cookies on our websites:

      1.  A session cookie is a temporary cookie which is erased when you close the browser. The session cookie is used to keep track of which Hoist Finance web server you were connected to when you first loaded the site. Many websites including this site use more than one web server to handle and spread the traffic. It is important for the website to be able to know which web server is dealing with your traffic and so the session cookie contains that information.

      2.  A persistent cookie is the type of the cookie which remains on your computer or mobile device for a pre-defined period of time. Persistent cookies are used to collect visitor behavior information and to collect statistics. An Analytical (Persistent) Cookie is also used by our live web chat system to hold a unique code that enables us to recognize your previous visits. If you have used the chat service before, then we may be able to recall previous chats so that your interaction with us is easier. At no time is any personal information about you held in this cookie, nor can it be used to track your visits to other websites or any other activity.

These cookies are required to run our website & ensure that certain features work properly. These are always enabled, otherwise, you can't view or engage with the website.

Cookie name What it does Expires Domain Company
sessionid To keep track of user logged in and logged out status. Session robway.co.uk/self-serve/ Hoist
DIRECTR we use this cookie to manage traffic & performance of our site. Session robway.co.uk/self-serve/ Hoist
AWSALB(x) Registers which server cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience for the chatbot. 7 days hoistfinance.boost.ai BoostAi
Cookie Info Banner Contains information for managing the cookie banner 1 year hoistfinance.com Hoist

These cookies tell us how you as a visitor use our website. This data helps us to discover errors and develop new features. It also allows us to test the effectiveness of our website so that it caters to your needs.

Cookie name What it does Expires Domain Company
_hj(x) These cookies are used to record anonymous videos about how visitors use our website. They keep track of how visitors engage with pages on our website. Session script.hotjar.com Hotjar
_ga Used to distinguish users. 2 years robway.co.uk/self-serve/ Google
_gid Used to distinguish users. 24 hours robway.co.uk/self-serve/ Google
_gat Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property-id>. 1 minute robway.co.uk/self-serve/ Google

If you wish to find out more about cookies, how to manage cookies and what are different types of cookies, please visit http://www.allaboutcookies.org/.

The use of these cookies can be prevented at any time by altering the cookie settings in your browser. However, the functionality of this website will be impaired as a result.

If you are not sure how to do this, please visit "Manage cookies" section on above provided website where you can find information how to disable cookies on all browsers.

If you wish to prevent cookies from being placed onto your machine by this website, but either cannot or do not wish to implement the measures as suggested above, then please refrain from using this website.

Disclaimer
The information contained on http://www.allaboutcookies.org/ website is for general information purposes only. Our company assumes no responsibility for errors or omissions in the contents on the above mentioned website. In no event shall our company be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of or in connection with the use of the website or the contents of the website.

http://www.allaboutcookies.org/ website may contain links to external websites that are not provided or maintained by or in any way affiliated with our company. Please note that our company does not guarantee the accuracy, relevance, timeliness, or completeness of any information on these external websites.

Google Analytics
Please note that we use Google Analytics in order to provide you with the best user experience on our website. The use includes the "Universal Analytics" operating mode. This makes it possible to assign data, sessions and interactions across multiple devices to a pseudonymous user ID and thus analyse a user's activities across devices.

Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users interact with the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there.

We would like to point out that on this website Google Analytics has been extended to include IP anonymization in order to ensure anonymous collection of IP addresses (so-called IP masking). The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data. The data will be transferred to the USA under the EU-US Privacy Shield. You can find out more about Google´s certificate for EU-US Privacy Shield here.

To summarize, Google Analytics does not store any personal information about website users. See following link for confirmation from Google: https://developers.google.com/analytics/devguides/collection/gtagjs/cookie-usage

For more information about Google analytics cookies, please see Google's help pages and the privacy policy:

• Google's Privacy Policy
• Google Analytics Help pages

Your rights
You can prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your masked IP address) and from processing this data by Google by downloading and installing the Browser Add-on. Opt-out cookies will prevent future collection of your data when you visit this website. To prevent Universal Analytics from collecting data across different devices, you must opt-out on all systems used. If you click here, the opt-out cookie will be set: Disable Google Analytics. We would like to point out that in this case that you opt out from Google Analytics you may not be able to use all functionalities of this website to their full extent.

Third parties
Please note that some of our websites are connected to payment portal where you can make direct payments and that service is delivered through our third payment service provider Verifone. They use cookies in order to provide their service and to give you best user experience. How they manage their cookies you can see on the following link in the bottom: https://www.verifone.com/en/us/cookie-policy

Last update
This cookie policy was last time updated:
6 July 2020

Contact us
If you have any questions regarding cookies, do not hesitate to contact us at rw_compliance@robinson-way.com .